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B2B helpdesk software

AI toolsSeptember 2026 edition

12 questions×3 phrasings×3 runs×5 AI tools= 540 answers scored·8 brands watched

Which questions do you win vs lose?

Get your brand’s prompt-level results

How often each brand is named

How many of every 100 answers name the brand. The first figure averages the five AI tools equally. The five after it are those tools one by one.

BRANDS

NAMED INShare of answers naming this brand, averaged across the five AI tools, over the answers scored for it

ChatGPTChatGPTShare of ChatGPT answers that name this brand
ClaudeClaudeShare of Claude answers that name this brand
GeminiGeminiShare of Gemini answers that name this brand
PerplexityPerplexityShare of Perplexity answers that name this brand
Google AI OverviewsGoogle AI OverviewsShare of Google AI Overviews answers that name this brand

NAMES IT LEASTThe AI tool that names this brand least often, and how often

GAPThe highest tool's share minus the lowest tool's, in percentage points

Freshdesk
66
90
64
71
69
64%Gemini
26
Zendesk
45
73
76
50
51
45%ChatGPT
31
Help Scout
49
68
43
48
36
36%AI Overviews
32
4
Zoho Desk
34
53
34
52
42
34%ChatGPT
19
5
Intercom
28
57
51
20
20
20%Perplexity
37
6
HubSpot Service Hub
7
37
42
15
26
7%ChatGPT
35
7
Salesforce Service Cloud
15
26
27
11
36
11%Perplexity
25
8
Front
10
6
25
6
18
6%Claude
19
How we measurePowered by daydream

What changes when the buyer changes

The same questions asked 3 ways, with a different buyer each time. Sorted by the brands that move most.

BRANDS

50-person startupShare of answers naming this brand when the question is asked for this buyer

2,000-person companyShare of answers naming this brand when the question is asked for this buyer

Budget-consciousShare of answers naming this brand when the question is asked for this buyer

SWINGThe highest buyer framing's share minus the lowest, in percentage points

Zoho Deskswing 74
23
16
90
74
Zendeskswing 68
75
85
17
68
Help Scoutswing 56
66
12
68
56
Intercomswing 54
63
33
9
54
Salesforce Service Cloudswing 48
9
54
6
48
HubSpot Service Hubswing 37
47
10
19
37
Freshdeskswing 35
53
74
88
35
Frontswing 32
34
3
2
32
How we measurePowered by daydream

Websites the answers linked to

Ordered by how many of the 900 answers cited each one. All 458 of them, less Gemini’s link redirector, which stands in for pages rather than being one.

WEBSITES

REACHShare of all answers that cited this website at least once% of all answers

LINKSEvery link to this website, counted across all answerstotal

DEPTHLinks to this website per answer that cited itlinks/answer

zendesk.com
369
1.5
freshworks.com
362
1.6
getmacha.com
477
2.3
intercom.com
277
1.4
helpscout.com
210
1.2
helpdesk.com
276
1.5
plain.com
348
2.3
featurebase.app
200
1.4
eesel.ai
214
1.6
salesforce.com
126
1.1
front.com
164
1.4
desk365.io
144
1.5
hiverhq.com
115
1.2
kayako.com
115
1.3
capterra.com
99
1.1
usepylon.com
123
1.4
pcmag.com
98
1.2
blog.hubspot.com
94
1.2
zoho.com
107
1.4
monday.com
93
1.2
ringly.io
75
1.1
helply.com
77
1.1
zapier.com
66
1.0
clearfeed.ai
73
1.2
g2.com
67
1.2
Show the other 433 websites
motadata.com
66
1.1
kustomer.com
63
1.1
tidio.com
58
1.0
supportbench.com
96
1.7
dragapp.com
81
1.5
bluetweak.com
73
1.4
resources.rework.com
62
1.2
enjo.ai
72
1.4
learn.g2.com
57
1.1
techradar.com
51
1.0
alloysoftware.com
59
1.2
forbes.com
45
1.0
reddit.com
51
1.2
supportbee.com
59
1.4
unthread.io
94
2.4
crm.org
40
1.0
support.zendesk.com
68
1.8
cloudtalk.io
42
1.1
happyfox.com
40
1.1
gladly.ai
57
1.6
atlassian.com
37
1.0
herothemes.com
73
2.2
crisp.chat
38
1.2
softwareadvice.com
33
1.1
jitbit.com
43
1.6
nextiva.com
33
1.2
servicenow.com
27
1.0
devrev.ai
35
1.3
docs.helpscout.com
29
1.1
chatarmin.com
38
1.5
missiveapp.com
32
1.3
chatwoot.com
28
1.1
help.zoho.com
25
1.0
freescout.net
25
1.0
pluno.ai
26
1.1
clonepartner.com
25
1.0
selectsoftwarereviews.com
24
1.0
youtube.com
36
1.6
engagelab.com
30
1.3
bolddesk.com
23
1.0
cometly.com
27
1.2
solarwinds.com
22
1.0
help-desk-migration.com
29
1.4
ustechautomations.com
26
1.4
ringcentral.com
25
1.3
aissist.io
25
1.3
lorikeetcx.ai
38
2.1
sourceforge.net
23
1.3
support.freshdesk.com
21
1.2
helpcrunch.com
19
1.1
bunnydesk.ai
18
1.0
cosupport.ai
18
1.0
chatbot.com
18
1.0
xurrent.com
17
1.0
capacity.com
17
1.0
assembly.com
26
1.6
helpspot.com
19
1.2
proprofsdesk.com
16
1.0
tawk.to
16
1.0
quora.com
19
1.3
getapp.com
18
1.2
liveagent.com
17
1.1
guideflow.com
15
1.0
siit.io
17
1.2
sparrowdesk.com
16
1.1
ecommerceparadise.com
14
1.0
richpanel.com
21
1.6
community.spiceworks.com
17
1.3
blog.invgate.com
16
1.2
usecarly.com
15
1.2
thecxlead.com
15
1.2
larksuite.com
13
1.0
peerspot.com
13
1.0
mojohelpdesk.com
23
1.9
zammad.com
17
1.4
ever-help.com
14
1.2
goworkwize.com
13
1.1
deelo.ai
13
1.1
botpress.com
12
1.0
gravityforms.com
12
1.0
decagon.ai
12
1.0
teamsupport.com
12
1.0
text.com
12
1.0
voiceflow.com
16
1.5
gorgias.com
14
1.3
comparitech.com
11
1.0
axelerant.com
11
1.0
github.com
11
1.0
techrepublic.com
11
1.0
ones.com
18
1.8
techtarget.com
11
1.1
pipeline.zoominfo.com
10
1.0
sobot.io
10
1.0
socialintents.com
10
1.0
open.cx
11
1.2
heyy.io
10
1.1
osticket.com
9
1.0
gartner.com
9
1.0
costbench.com
9
1.0
salesdorado.com
9
1.0
libhunt.com
9
1.0
budibase.com
9
1.0
ringover.com
9
1.0
zendesk.co.uk
9
1.0
leadsquared.com
9
1.0
rocket.chat
11
1.4
keeping.com
11
1.4
manageengine.com
8
1.0
concret.io
8
1.0
activepieces.com
8
1.0
3li.global
8
1.0
irisagent.com
8
1.0
chatbase.co
23
3.3
gleap.io
8
1.1
outseta.com
7
1.0
cio.economictimes.indiatimes.com
7
1.0
spotsaas.com
7
1.0
hubspot.com
7
1.0
corebee.ai
7
1.0
quantumdesk.com
7
1.2
support.atlassian.com
6
1.0
thedigitalprojectmanager.com
6
1.0
itechguides.com
6
1.0
sybill.ai
6
1.0
appexchange.salesforce.com
6
1.0
omr.com
6
1.0
jotform.com
6
1.0
helpshift.com
6
1.0
getvoip.com
6
1.0
raiseaticket.com
6
1.0
livechat.com
6
1.0
quackback.io
6
1.0
ferndesk.com
6
1.0
pipedrive.com
6
1.0
salesmate.io
6
1.0
landbot.io
6
1.0
tooltester.com
6
1.0
linkedin.com
8
1.6
research.com
7
1.4
genesys.com
5
1.0
wolkensoftware.com
5
1.0
flamingo.run
5
1.0
tech.co
5
1.0
apps365.com
5
1.0
helpwire.app
5
1.0
vibegrowthstack.io
5
1.0
robylon.ai
5
1.0
coworker.ai
5
1.0
fin.ai
5
1.0
myaskai.com
5
1.0
edesk.com
5
1.0
saassleuth.com
5
1.0
crescendo.ai
5
1.0
dialora.ai
11
2.8
usefini.com
11
2.8
admin-docs.zammad.org
8
2.0
thena.ai
6
1.5
marketbeat.com
6
1.5
help.front.com
5
1.3
spike.sh
4
1.0
efficient.app
4
1.0
cut-the-saas.com
4
1.0
callhounds.com
4
1.0
help.salesforce.com
4
1.0
checkthat.ai
4
1.0
softr.io
4
1.0
softwaresuggest.com
4
1.0
vendr.com
4
1.0
unito.io
4
1.0
docs.zammad.org
4
1.0
empyra.com
4
1.0
foqal.io
4
1.0
trtc.io
4
1.0
startupfortune.com
4
1.0
console.com
7
2.3
getguru.com
6
2.0
happysupport.ai
5
1.7
bland.ai
4
1.3
globalbankingandfinance.com
4
1.3
expertinsights.com
3
1.0
atomicwork.com
3
1.0
dupple.com
3
1.0
thectoclub.com
3
1.0
hackernoon.com
3
1.0
viasocket.com
3
1.0
work-management.org
3
1.0
qiscus.com
3
1.0
sproutsocial.com
3
1.0
inboxwarm.ai
3
1.0
brandrums.com
3
1.0
worksbuddy.ai
3
1.0
wotnot.io
3
1.0
uschamber.com
3
1.0
moveworks.com
3
1.0
surveysparrow.com
3
1.0
gurusup.com
3
1.0
stackfyi.com
3
1.0
softwareadvice.co.uk
3
1.0
ventureharbour.com
3
1.0
sonary.com
3
1.0
worldmetrics.org
3
1.0
msp360.com
3
1.0
geekflare.com
3
1.0
getapp.co.uk
3
1.0
wise.com
3
1.0
supportgpt.app
3
1.0
inquirly.ai
3
1.0
enchant.com
3
1.0
kanopylabs.com
3
1.0
finance.yahoo.com
3
1.0
support.zammad.com
3
1.0
glpi-project.org
3
1.0
toolradar.com
3
1.0
expertmarket.com
3
1.0
selecthub.com
3
1.0
techpoint.africa
3
1.0
superframeworks.com
3
1.0
hackceleration.com
3
1.0
editorialge.com
3
1.0
userpilot.com
3
1.0
knockknockapp.ai
3
1.0
cleardesk.com
3
1.0
authencio.com
3
1.0
custify.com
3
1.0
fueler.io
3
1.0
topickz.com
3
1.0
chameleon.io
3
1.0
layer3labs.io
3
1.0
ecaredev.com
3
1.0
chatfuel.com
3
1.0
chatling.ai
3
1.0
deskpro.com
3
1.0
slashdot.org
3
1.0
microsoft.com
3
1.0
engagebay.com
3
1.0
capterra.fr
3
1.0
kapture.cx
3
1.0
softwarereviews.com
3
1.0
ringy.com
3
1.0
financesonline.com
3
1.0
boei.help
7
3.5
servethehome.com
4
2.0
aiemaily.com
3
1.5
pulse2.com
3
1.5
assetmanagementforjira.com
2
1.0
serdao.com
2
1.0
saascrmreview.com
2
1.0
inreply.ai
2
1.0
chatim.app
2
1.0
cynoteck.com
2
1.0
zendesk.com.br
2
1.0
geeksforless.com
2
1.0
pangea.app
2
1.0
capterra.ca
2
1.0
proprofskb.com
2
1.0
support.logmein.com
2
1.0
zendesk.es
2
1.0
openalternative.co
2
1.0
alternativeto.net
2
1.0
blog.happyfox.com
2
1.0
softwareadvice.ie
2
1.0
redmineup.com
2
1.0
quivly.ai
2
1.0
simplyboost.io
2
1.0
outsource-philippines.com
2
1.0
miniloop.ai
2
1.0
docsio.co
2
1.0
mparticle.com
2
1.0
momos.com
2
1.0
digitalocean.com
2
1.0
saasmaste.com
2
1.0
assembled.com
2
1.0
ticketbuddy.ai
2
1.0
zammad.org
2
1.0
maxdesk.ai
2
1.0
bitrix24.com
2
1.0
productlane.com
2
1.0
resources.docs.salesforce.com
2
1.0
trailhead.salesforce.com
2
1.0
archways.ai
2
1.0
rfp.wiki
2
1.0
gralio.ai
2
1.0
agentledgrowth.com
2
1.0
channelinsider.com
2
1.0
itbrief.co.uk
2
1.0
chatimize.com
2
1.0
news.crunchbase.com
2
1.0
developer.zendesk.com
2
1.0
buildmvpfast.com
2
1.0
support.usepylon.com
2
1.0
reply.cx
2
1.0
helpcenter.io
2
1.0
themarketingagency.ca
2
1.0
softwarefinder.com
2
1.0
retainful.com
2
1.0
theglobeandmail.com
2
1.0
techfundingnews.com
2
1.0
learn.microsoft.com
2
1.0
albato.com
2
1.0
superops.com
2
1.0
dev.to
3
3.0
ticketingnext.com
2
2.0
macrostack.net
2
2.0
spendhound.com
2
2.0
theretailexec.com
2
2.0
wac-cdn-a.atlassian.com
1
1.0
support.freshservice.com
1
1.0
docs.usepylon.com
1
1.0
gappsy.com
1
1.0
tooldecisionengine.com
1
1.0
apps.shopify.com
1
1.0
arunangshudas.com
1
1.0
convot.io
1
1.0
startup.unitelvoice.com
1
1.0
zendesk.com.mx
1
1.0
zendesk.tw
1
1.0
nationalbusiness.org
1
1.0
salesroads.com
1
1.0
cadence.withremote.ai
1
1.0
greengeeks.com
1
1.0
docsie.io
1
1.0
northstark.com
1
1.0
softteco.com
1
1.0
rtdynamic.com
1
1.0
zeeg.me
1
1.0
articsledge.com
1
1.0
getmosaic.ai
1
1.0
iubenda.com
1
1.0
chatboq.com
1
1.0
wac-cdn.atlassian.com
1
1.0
ttms.com
1
1.0
salesforceben.com
1
1.0
mspcompanies.us
1
1.0
rewyud.com
1
1.0
itcgroup.io
1
1.0
gain.io
1
1.0
producthunt.com
1
1.0
mrjeremyritchie.medium.com
1
1.0
fayedigital.com
1
1.0
openmsp.ai
1
1.0
flowtux.com
1
1.0
thecareercafe.co.uk
1
1.0
investing.com
1
1.0
hyscaler.com
1
1.0
adminlte.io
1
1.0
requesttracker.com
1
1.0
qz.com
1
1.0
martech.org
1
1.0
nvecta.com
1
1.0
selvo.co
1
1.0
bitbytes.io
1
1.0
stackselectai.com
1
1.0
vps1.dev
1
1.0
osawesome.com
1
1.0
stackshare.io
1
1.0
smartsuite.com
1
1.0
adaptistconsulting.com
1
1.0
automationatlas.io
1
1.0
pixcell.io
1
1.0
useresponse.com
1
1.0
aaxonix.com
1
1.0
linear.app
1
1.0
opsily.com
1
1.0
dialzara.com
1
1.0
fynedesk.ai
1
1.0
resonatehq.com
1
1.0
helpdeskforsmallbusiness.com
1
1.0
accuwebhosting.com
1
1.0
knowledge.hubspot.com
1
1.0
landbase.com
1
1.0
tirnav.com
1
1.0
guidde.com
1
1.0
helixstax.com
1
1.0
vantagepoint.io
1
1.0
medium.com
1
1.0
rocketmvp.io
1
1.0
onclarity.com
1
1.0
leadhaste.com
1
1.0
synthflow.ai
1
1.0
comss.ru
1
1.0
marketplace.microsoft.com
1
1.0
tomtunguz.com
1
1.0
web-assets.zendesk.com
1
1.0
nice.com
1
1.0
cybersecuritynews.com
1
1.0
bettermode.com
1
1.0
justdial.com
1
1.0
getcor.ai
1
1.0
productbridge.io
1
1.0
customerly.io
1
1.0
automobiles.honda.com
1
1.0
aisupportcrew.com
1
1.0
channelreply.com
1
1.0
proprofschat.com
1
1.0
supportwire.ai
1
1.0
deskhero.com
1
1.0
helpwise.io
1
1.0
stonly.com
1
1.0
coffee.ai
1
1.0
cotera.co
1
1.0
prospeo.io
1
1.0
mavtools.com
1
1.0
salesforcedevops.net
1
1.0
oliv.ai
1
1.0
getagent.chat
1
1.0
techpresso.co
1
1.0
google.com
1
1.0
yourgpt.ai
1
1.0
knocket.trtc.io
1
1.0
heydeacon.com
1
1.0
saleshive.com
1
1.0
bubblegram.co
1
1.0
cyberpress.org
1
1.0
match-vs.com
1
1.0
superdupr.com
1
1.0
canarymail.io
1
1.0
heedback.io
1
1.0
submitmysaas.com
1
1.0
emailbump.com
1
1.0
memeburn.com
1
1.0
blog.taskrobin.io
1
1.0
sketricgen.ai
1
1.0
mando.cx
1
1.0
creatio.com
1
1.0
aktok.com
1
1.0
gushwork.ai
1
1.0
five.reviews
1
1.0
clarista.io
1
1.0
solidgrowth.com
1
1.0
thefrontkit.com
1
1.0
getspike.ai
1
1.0
mith.tech
1
1.0
sitegpt.ai
1
1.0
Top 25 of 458 websites. The full list is on the page.
How we measurePowered by daydream

Which questions do you win vs lose?

Get your brand’s prompt-level results

How we measure this

The 12 questions behind this ranking, where they came from, and what the numbers are and are not.

Read the method