How often each brand is recommended
ChatGPTChatGPTHow often ChatGPT recommends this brand.
ClaudeClaudeHow often Claude recommends this brand.
GeminiGeminiHow often Gemini recommends this brand.
PerplexityPerplexityHow often Perplexity recommends this brand.
Google AIGoogle AIHow often Google AI recommends this brand.RangeRangeThe brand’s lowest and highest score across the 5 AI tools.
Front14.2%+4.1%Front · 66 of 465 answersSep 11.8%Oct 10.1%Nov 14.2%Up 4.1% since October. A small change that could be chance.142427151–27%The AI tools disagree most on Zendesk: 84% on Claude, 41% on Perplexity.
Gemini moved to a new version in November 2026, so the change figures in this edition are not fully like for like.
AI Visibility Leaderboard · November 2026withdaydream.com/leaderboard
What AI recommends by company size and budget
What AI recommends for startups.
- 1
Zendesk83%
- 2
Intercom76%
- 3
Freshdeskfrom 51%66%
- 4
Help Scout64%
- 5
HubSpot Service Hub50%
- 6Front33%
- 7
Zoho Desk19%
- 8
Salesforce Service Cloud8%
Front33%3%10%from 2%AI Visibility Leaderboard · November 2026withdaydream.com/leaderboard
Where AI gets its answers
AI Visibility Leaderboard · November 2026withdaydream.com/leaderboard
More in AI tools
Other sectors
ChatGPT31%Claude12%Gemini28%Perplexity9% · lowestGoogle AI35%Where does your brand rank in AI answers?
See how often AI recommends your brand, where you rank, and who it recommends instead.
Request my free dashboardGrowth teams at Clay, Notion, Replit and Perplexity have worked with daydream.
“daydream understands how to scale an SEO growth engine in the AI era better than anyone.”
How we measure
Read the full methodWe ask 5 AI tools
We ask ChatGPT, Claude, Gemini, Perplexity and Google AI Overviews what people ask when they choose software.
We count the brands they name
For each tool, a brand’s score is the share of answers that name it. The five scores are averaged, so no single tool outweighs the rest.
We repeat every month
Same tools, same questions. If a question or a tool changes, we say so.
Questions people ask
Which brand does AI recommend most for B2B helpdesks?
Freshdesk. AI recommends Freshdesk in 76.3% of answers about B2B helpdesks. Zendesk is next at 60.4%.
Why is Freshdesk at the top?
AI recommends Freshdesk in 76.3% of answers, from 71% on Perplexity to 85% on Claude. We measure how often AI recommends a brand, not why.
Do ChatGPT, Claude and the other AI tools agree?
At the top, yes: all 5 AI tools recommend Freshdesk most. They disagree most on Zendesk: 84% on Claude, 41% on Perplexity.
Does the answer change with who's asking?
Yes. For startups, AI recommends Zendesk most (83%). For mid-sized companies, AI recommends Zendesk most (87%). When price matters most, AI recommends Zoho Desk most (84%). Intercom changes the most: 76% for startups, 4% when price matters most.
What changed since October?
Freshdesk rose from 70.3% to 76.3%. That is the only clear change. Everything else moved by about as much as it usually does month to month.
Which websites does AI cite most for B2B helpdesks?
zendesk.com, freshworks.com and helpdesk.com. AI cites zendesk.com in 25% of all answers about B2B helpdesks.
My brand isn’t on the list. Can I see how it does?
Yes. Request the free AI visibility dashboard on this page. It shows how often AI recommends your brand, where you rank, and who it recommends instead.
How often is it updated?
Every month. We lock the questions before each edition. When a question changes, we recalculate earlier months on the questions that stayed, or skip the comparison if we can’t. When an AI tool moves to a new version, we say which month it happened.
Can I pay to be on the leaderboard or rank higher?
No. The ranking comes only from what the AI tools answer. Nobody can pay to be added, moved, or removed.
Can I use this data in my own work?
Yes. Every table has a Share button to download it as an image, copy it as Markdown, or copy a link. Please credit daydream.
