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AI customer support agents

AI toolsSeptember 2026 edition

12 questions×3 phrasings×3 runs×5 AI tools= 540 answers scored·8 brands watched

Which questions do you win vs lose?

Get your brand’s prompt-level results

How often each brand is named

How many of every 100 answers name the brand. The first figure averages the five AI tools equally. The five after it are those tools one by one.

BRANDS

NAMED INShare of answers naming this brand, averaged across the five AI tools, over the answers scored for it

ChatGPTChatGPTShare of ChatGPT answers that name this brand
ClaudeClaudeShare of Claude answers that name this brand
GeminiGeminiShare of Gemini answers that name this brand
PerplexityPerplexityShare of Perplexity answers that name this brand
Google AI OverviewsGoogle AI OverviewsShare of Google AI Overviews answers that name this brand

NAMES IT LEASTThe AI tool that names this brand least often, and how often

GAPThe highest tool's share minus the lowest tool's, in percentage points

Zendesk
72
97
93
84
80
72%ChatGPT
25
Intercom
96
95
94
53
84
53%Perplexity
43
Gorgias
27
48
55
16
25
16%Perplexity
39
4
Ada
13
55
34
31
24
13%ChatGPT
42
5
Decagon
19
59
33
21
4
4%AI Overviews
55
6
Sierra
22
60
32
14
5
5%AI Overviews
55
7
Kore.ai
0
31
10
19
6
0%ChatGPT
31
8
Forethought
3
23
32
1
2
1%Perplexity
31
How we measurePowered by daydream

What changes when the buyer changes

The same questions asked 3 ways, with a different buyer each time. Sorted by the brands that move most.

BRANDS

50-person startupShare of answers naming this brand when the question is asked for this buyer

2,000-person enterpriseShare of answers naming this brand when the question is asked for this buyer

Budget-consciousShare of answers naming this brand when the question is asked for this buyer

SWINGThe highest buyer framing's share minus the lowest, in percentage points

Gorgiasswing 56
58
2
43
56
Adaswing 55
17
66
11
55
Sierraswing 47
23
52
5
47
Decagonswing 41
25
49
8
41
Kore.aiswing 35
3
36
1
35
Zendeskswing 32
89
99
67
32
Forethoughtswing 29
7
29
0
29
Intercomswing 20
93
73
88
20
How we measurePowered by daydream

Websites the answers linked to

Ordered by how many of the 900 answers cited each one. All 529 of them, less Gemini’s link redirector, which stands in for pages rather than being one.

WEBSITES

REACHShare of all answers that cited this website at least once% of all answers

LINKSEvery link to this website, counted across all answerstotal

DEPTHLinks to this website per answer that cited itlinks/answer

eesel.ai
442
1.7
fin.ai
440
1.7
getmacha.com
592
2.4
intercom.com
350
1.5
zendesk.com
347
1.6
decagon.ai
202
1.4
featurebase.app
209
1.5
freshworks.com
185
1.4
g2.com
171
1.3
lorikeetcx.ai
180
1.5
botpress.com
123
1.0
aissist.io
191
1.7
myaskai.com
145
1.3
cloudtalk.io
124
1.2
chatbase.co
109
1.1
dragapp.com
186
1.8
blog.hubspot.com
144
1.5
salesforce.com
96
1.2
rasa.com
100
1.3
manus.im
92
1.2
mavenagi.com
81
1.1
retellai.com
80
1.2
usefini.com
108
1.6
tidio.com
66
1.0
helply.com
70
1.1
Show the other 504 websites
sierra.ai
64
1.0
crescendo.ai
70
1.2
kustomer.com
68
1.2
cresta.com
77
1.4
designrush.com
56
1.0
chatbot.com
81
1.5
voiceflow.com
64
1.2
helpscout.com
55
1.0
quickchat.ai
87
1.6
kore.ai
57
1.1
plain.com
94
1.8
learn.g2.com
55
1.1
sitegpt.ai
54
1.1
helpshift.com
66
1.3
lindy.ai
53
1.1
enjo.ai
61
1.2
irisagent.com
52
1.1
quiq.com
60
1.3
helpdesk.com
55
1.2
braintrust.dev
69
1.8
coworker.ai
43
1.1
gumloop.com
43
1.1
getzowie.com
40
1.0
eweek.com
39
1.0
support.zendesk.com
57
1.5
nextiva.com
44
1.2
kayako.com
41
1.1
automationanywhere.com
37
1.0
wonderchat.io
36
1.1
resources.rework.com
39
1.2
reddit.com
34
1.1
theaiagentindex.com
32
1.0
richpanel.com
39
1.3
comm100.com
31
1.0
cnbc.com
31
1.0
gorgias.com
30
1.0
assembled.com
30
1.0
ada.cx
34
1.2
zapier.com
29
1.0
pluno.ai
44
1.6
atlan.com
29
1.0
twig.so
31
1.1
respond.io
28
1.0
yuma.ai
30
1.2
happyrobot.ai
32
1.3
yourgpt.ai
26
1.1
clutch.co
24
1.0
front.com
24
1.0
capterra.com
23
1.0
chatling.ai
23
1.0
ringly.io
26
1.2
sobot.io
25
1.2
monday.com
21
1.0
thoughtly.com
21
1.0
hellotars.com
21
1.0
bolddesk.com
48
2.4
bland.ai
23
1.1
dev.to
27
1.4
chatarmin.com
23
1.2
hiverhq.com
26
1.4
vendr.com
18
1.0
integrate.io
18
1.0
kommunicate.io
18
1.0
jotform.com
18
1.0
alhena.ai
22
1.3
forethought.ai
21
1.2
parloa.com
17
1.0
thelevel.ai
17
1.1
sourceforge.net
16
1.0
11x.ai
16
1.0
usecarly.com
16
1.0
youtube.com
20
1.3
usepylon.com
18
1.2
crisp.chat
15
1.0
brilo.ai
15
1.0
text.com
15
1.0
weply.chat
28
2.0
prezent.ai
14
1.0
superdupr.com
14
1.0
cosupport.ai
14
1.0
guideflow.com
14
1.0
help.tawk.to
18
1.4
sleekflow.io
17
1.3
open.cx
15
1.2
sacra.com
21
1.8
moveworks.com
18
1.5
superframeworks.com
14
1.2
memeburn.com
13
1.1
worknet.ai
12
1.0
dapta.ai
12
1.0
deskpro.com
12
1.0
rivo.io
12
1.0
selecthub.com
12
1.0
viasocket.com
11
1.0
metageeks.tech
11
1.0
cotera.co
11
1.0
genesys.com
11
1.0
layer3labs.io
11
1.0
stonly.com
11
1.0
querypal.com
20
2.0
unthread.io
16
1.6
help.salesforce.com
10
1.0
thecxlead.com
10
1.0
aimultiple.com
10
1.0
nice.com
10
1.0
landbase.com
10
1.0
happyfox.com
10
1.0
giga.ai
10
1.0
helpware.com
12
1.3
bluetweak.com
12
1.3
softwareadvice.com
12
1.3
sparrowdesk.com
10
1.1
jahanzaib.ai
9
1.0
make.com
9
1.0
crmsupport.freshworks.com
9
1.0
docs.gorgias.com
9
1.0
slack.com
9
1.0
dashly.io
9
1.0
ringcentral.com
9
1.0
boei.help
9
1.0
awesomeagents.ai
9
1.0
zendesk.com.br
9
1.0
aws.amazon.com
13
1.6
techtarget.com
9
1.1
servicenow.com
9
1.1
agentstide.com
9
1.1
usagepricing.com
9
1.1
docs.helpscout.com
8
1.0
mirrorfly.com
8
1.0
forbes.com
8
1.0
intercom.help
8
1.0
missiveapp.com
8
1.0
cekura.ai
12
1.7
elfsight.com
11
1.6
pickaxe.co
10
1.4
useinvent.com
9
1.3
agentsai.fyi
8
1.1
support.freshdesk.com
7
1.0
opensend.com
7
1.0
delight.ai
7
1.0
analyticsinsight.net
8
1.3
helpcrunch.com
8
1.3
slashdot.org
7
1.2
quora.com
7
1.2
superkind.ai
6
1.0
nectardesk.com
6
1.0
fwdslash.ai
6
1.0
trailhead.salesforce.com
6
1.0
activepieces.com
6
1.0
gleap.ai
6
1.0
techrepublic.com
6
1.0
pipedrive.com
6
1.0
nuplay.ai
6
1.0
murf.ai
6
1.0
keeping.com
6
1.0
nesyona.com
6
1.0
salesmate.io
6
1.0
fullview.io
6
1.0
tech-insider.org
6
1.0
spotsaas.com
6
1.0
clickpost.ai
7
1.4
wotnot.io
6
1.2
teamsupport.com
6
1.2
finance.yahoo.com
6
1.2
gleap.io
5
1.0
denser.ai
5
1.0
unite.ai
5
1.0
getcor.ai
5
1.0
gartner.com
5
1.0
cognigy.com
5
1.0
kapa.ai
5
1.0
linkedin.com
5
1.0
upstartsmedia.com
5
1.0
corepiper.com
5
1.0
cxtoday.com
13
3.3
heydeacon.com
5
1.3
sistava.com
4
1.0
docs.ada.cx
4
1.0
corebee.ai
4
1.0
hubspot.com
4
1.0
assistents.ai
4
1.0
thetechedvocate.org
4
1.0
fueler.io
4
1.0
selvo.co
4
1.0
oliv.ai
4
1.0
inquirly.ai
4
1.0
help.crisp.chat
4
1.0
quantumdesk.com
4
1.0
facebook.com
4
1.0
ringg.ai
4
1.0
decimal.app
4
1.0
quasa.io
4
1.0
zendesk.co.uk
4
1.0
solutionsreview.com
5
1.7
chatref.ai
4
1.3
getlyro.ai
4
1.3
justdial.com
4
1.3
martech.org
4
1.3
serif.ai
3
1.0
tinycommand.com
3
1.0
infobip.com
3
1.0
nvecta.com
3
1.0
snap-dial.com
3
1.0
startupfortune.com
3
1.0
vezadigital.com
3
1.0
bignewsnetwork.com
3
1.0
us.headtopics.com
3
1.0
odaily.news
3
1.0
lastworker.com
3
1.0
cio.com
3
1.0
creativemarketing.ai
3
1.0
cio.economictimes.indiatimes.com
3
1.0
cloud.google.com
3
1.0
aninews.in
3
1.0
supportbee.com
3
1.0
blog.fastbots.ai
3
1.0
vibegrowthstack.io
3
1.0
microsoft.com
3
1.0
influx.com
3
1.0
tawk.to
3
1.0
gravity.fast
3
1.0
blog.invgate.com
3
1.0
liveagent.com
3
1.0
edesk.com
3
1.0
livechat.com
3
1.0
twilio.com
3
1.0
amplifai.com
3
1.0
uideck.com
3
1.0
kapture.cx
3
1.0
intervue.io
3
1.0
customgpt.ai
3
1.0
replicant.com
3
1.0
getoden.com
3
1.0
aiagentsquare.com
3
1.0
bloomberg.com
3
1.0
tigertail.co
3
1.0
gradient-labs.ai
3
1.0
auralis.ai
3
1.0
getperspective.ai
3
1.0
customerly.io
3
1.0
reply.cx
3
1.0
conferbot.com
3
1.0
softwarereviews.com
3
1.0
tooljunction.io
3
1.0
justcall.io
3
1.0
chatsy.app
3
1.0
outcraft.ai
3
1.0
saascrmreview.com
3
1.0
chargeflow.io
3
1.0
flowhunt.io
3
1.0
internalnote.com
3
1.0
tested.media
3
1.0
jitbit.com
4
2.0
solutions.trustradius.com
4
2.0
myaifrontdesk.com
4
2.0
help-desk-migration.com
3
1.5
quidget.ai
3
1.5
igmguru.com
2
1.0
dust.tt
2
1.0
asyntai.com
2
1.0
production.fin.ai
2
1.0
supp.support
2
1.0
candordesk.com
2
1.0
pravaahconsulting.com
2
1.0
o-mega.ai
2
1.0
sec.gov
2
1.0
openai.com
2
1.0
cygnet.one
2
1.0
dextralabs.com
2
1.0
markets.businessinsider.com
2
1.0
latenode.com
2
1.0
markets.financialcontent.com
2
1.0
searchlab.nl
2
1.0
mccarygroup.com
2
1.0
aitutorlabs.com
2
1.0
epistic.net
2
1.0
simular.ai
2
1.0
articsledge.com
2
1.0
checkthat.ai
2
1.0
channelinsider.com
2
1.0
thestartupstarterkit.com
2
1.0
aibusinessweekly.net
2
1.0
enterpriseai.economictimes.indiatimes.com
2
1.0
housingwire.com
2
1.0
markleyo.com
2
1.0
cowork.ink
2
1.0
swell.is
2
1.0
orvera.ai
2
1.0
commplify.ai
2
1.0
builts.ai
2
1.0
aibizhub.io
2
1.0
alloysoftware.com
2
1.0
onereach.ai
2
1.0
goodcall.com
2
1.0
zoom.com
2
1.0
bestaiagenttools.com
2
1.0
paperclipped.de
2
1.0
developers.openai.com
2
1.0
emitrr.com
2
1.0
proprofschat.com
2
1.0
evaspeaks.ai
2
1.0
beam.ai
2
1.0
siliconangle.com
2
1.0
webflow2.decagon.ai
2
1.0
pikaseo.com
2
1.0
saastr.com
2
1.0
pixiebrix.com
2
1.0
notch.cx
2
1.0
opennash.com
2
1.0
sacra-pdfs.s3.us-east-2.amazonaws.com
2
1.0
azeon.ai
2
1.0
zappiqai.com
2
1.0
aigentgallery.com
2
1.0
asks.app
2
1.0
heedback.io
2
1.0
sensbot.ai
2
1.0
jugl.com
2
1.0
currai.app
2
1.0
ferndesk.com
2
1.0
conduit.ai
2
1.0
chatthing.ai
2
1.0
cloudmotiv.ai
2
1.0
fidelic.ai
2
1.0
architect.salesforce.com
2
1.0
supportyourapp.com
2
1.0
sema4.ai
2
1.0
asapp.com
2
1.0
cadence.withremote.ai
2
1.0
aisupportcrew.com
2
1.0
aiagentsacademy.ai
2
1.0
ever-help.com
2
1.0
premiumplus.io
2
1.0
valueaddvc.com
2
1.0
proprofsdesk.com
2
2.0
aircall.io
2
2.0
stack-match.io
2
2.0
techcrunch.com
1
1.0
getapp.com
1
1.0
cloudtech.com
1
1.0
engageai.info
1
1.0
eazybe.com
1
1.0
am2pmsupport.com
1
1.0
tailortalk.ai
1
1.0
f6s.com
1
1.0
clearfeed.ai
1
1.0
delta4.io
1
1.0
qualimero.com
1
1.0
resolve247.ai
1
1.0
yellow.ai
1
1.0
kanerika.com
1
1.0
startupfundraising.com
1
1.0
apollotechnical.com
1
1.0
investor.salesforce.com
1
1.0
nerdbot.com
1
1.0
01net.it
1
1.0
chatmaxima.com
1
1.0
developer.zendesk.com
1
1.0
libertyglobal.com
1
1.0
salesforceben.com
1
1.0
ciobulletin.com
1
1.0
windowsforum.com
1
1.0
thenextweb.com
1
1.0
zeeg.me
1
1.0
chatsmith.io
1
1.0
enterprisedreamin.org
1
1.0
atxp.ai
1
1.0
perfectcsr.ai
1
1.0
rankifyseoagency.com
1
1.0
emporiqa.com
1
1.0
whisperchat.ai
1
1.0
aiweekly.co
1
1.0
acetechnologies.com
1
1.0
digitaljournal.com
1
1.0
global.morningstar.com
1
1.0
dograh.com
1
1.0
smallest.ai
1
1.0
tekedia.com
1
1.0
f3fundit.com
1
1.0
coursiv.io
1
1.0
chatwoot.com
1
1.0
callnovo.ai
1
1.0
blogg.chatsupportbot.com
1
1.0
deelo.ai
1
1.0
startuptalky.com
1
1.0
get-alfred.ai
1
1.0
supportbay.app
1
1.0
withyukti.ai
1
1.0
trakkr.ai
1
1.0
help-desk.reviews
1
1.0
klarna.com
1
1.0
tomtunguz.com
1
1.0
moosedesk.com
1
1.0
article.aiinak.com
1
1.0
engagelab.com
1
1.0
getsupportify.ai
1
1.0
research.isg-one.com
1
1.0
startup.unitelvoice.com
1
1.0
heyernest.ai
1
1.0
sales-leads-crm.com
1
1.0
blogs.oracle.com
1
1.0
callcentrehelper.com
1
1.0
tradeindia.com
1
1.0
spyne.ai
1
1.0
taqwanology.com
1
1.0
xurrent.com
1
1.0
devglan.com
1
1.0
pcmag.com
1
1.0
getvoip.com
1
1.0
help.twilio.com
1
1.0
zing.dev
1
1.0
cxfoundation.com
1
1.0
letsengaige.com
1
1.0
clickup.com
1
1.0
ghostchat.dev
1
1.0
respan.ai
1
1.0
ai.google.dev
1
1.0
reply.io
1
1.0
theresanaiforthat.com
1
1.0
whippy.ai
1
1.0
research.com
1
1.0
royex.ae
1
1.0
goto.com
1
1.0
viewpointanalysis.com
1
1.0
nousu.chat
1
1.0
axios.com
1
1.0
altahq.com
1
1.0
mintmcp.com
1
1.0
startupintros.com
1
1.0
simplyboost.io
1
1.0
fritz.ai
1
1.0
glean.com
1
1.0
teamvoy.com
1
1.0
converzoy.com
1
1.0
newmarketpitch.com
1
1.0
assembly.com
1
1.0
zendesk.com.mx
1
1.0
zendesk.es
1
1.0
eigent.ai
1
1.0
therundown.ai
1
1.0
robylon.ai
1
1.0
fwddeploy.ai
1
1.0
appstackinsider.com
1
1.0
futurumgroup.com
1
1.0
zendesk.fr
1
1.0
callers.ai
1
1.0
firstreply.ai
1
1.0
askmeevo.com
1
1.0
gethubi.ai
1
1.0
easychatdesk.com
1
1.0
terranettechnologies.com
1
1.0
thunai.ai
1
1.0
docs.enjo.ai
1
1.0
docs.cognigy.com
1
1.0
chatsa.co
1
1.0
help.front.com
1
1.0
getvocal.ai
1
1.0
swifteq.com
1
1.0
cmitsolutions.com
1
1.0
builtabot.com
1
1.0
hyperleap.ai
1
1.0
serviceagent.ai
1
1.0
quantumrun.com
1
1.0
gptbots.ai
1
1.0
heyy.io
1
1.0
fini.ai
1
1.0
nocodefinder.com
1
1.0
sortresume.ai
1
1.0
omago.ai
1
1.0
joysuite.com
1
1.0
algomo.com
1
1.0
attio.com
1
1.0
gamut.so
1
1.0
instagram.com
1
1.0
futurepicker.com
1
1.0
agenticindex.io
1
1.0
agentledgrowth.com
1
1.0
upfirst.ai
1
1.0
operatorradar.com
1
1.0
aismartventures.com
1
1.0
zendesk.nl
1
1.0
egain.com
1
1.0
chatspark.io
1
1.0
cmswire.com
1
1.0
constellationr.com
1
1.0
digitalapplied.com
1
1.0
tommasomariaricci.com
1
1.0
technologyadvice.com
1
1.0
alpharun.com
1
1.0
affine.pro
1
1.0
capterra.co.uk
1
1.0
saleshive.com
1
1.0
capacity.com
1
1.0
stackcut.net
1
1.0
genai.works
1
1.0
getmosaic.ai
1
1.0
aiagentsverify.com
1
1.0
appexchange.salesforce.com
1
1.0
gominimal.ai
1
1.0
aiagentsdirectory.com
1
1.0
mosaicx.com
1
1.0
hokai.io
1
1.0
nextool.ai
1
1.0
therankmasters.com
1
1.0
devrev.ai
1
1.0
Top 25 of 529 websites. The full list is on the page.
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